Travelling from the USA to Europe for a congress in Cannes, I ensured my first-class flight would offer the highest comfort, making the long journey bearable. However, during a brief stopover at CDG airport in Paris, my carefully planned trip hit an obstacle—my luggage didn’t make it to the plane bound for Nice. Upon landing, I learned that my suitcase was still in Paris, identified but delayed for several hours.
As I pondered my next steps, feeling the urge to start my stay in Cannes rather than waiting at the airport, I met my chauffeur, Pierre. With a reassuring demeanour, he offered a solution that immediately lifted my spirits. Pierre suggested we head straight to my hotel, the iconic Hotel Martinez on Boulevard de la Croisette, and he would personally return to Nice airport later to collect my luggage.
Grateful for his initiative, I settled into the spacious Mercedes S-Class, appreciating the untroubled ride along the scenic French Riviera. Checking into Hotel Martinez, I then took a leisurely stroll along the beach front, soaking in the evening scenery.
Returning to the hotel, I encountered Pierre once more, this time on his way out after ensuring my luggage was safely delivered to my room. His dedication and proactive service allowed me to relax and fully enjoy my time in Cannes without a moment’s worry. I thanked him sincerely, and he wished me a pleasant stay, promising to be there for my return trip in three days.
“Ensuring my passengers’ peace of mind is important. I handle their needs promptly and thoughtfully, allowing them to enjoy their journey without any concerns.”
