And it’s not just about commuting to work or social events. In an ever more connected and globalized society, there is a growing number of business travelers who, in both their professional and private lives, need to make their ground transportation trips more efficient and easy to manage.
Those in charge of managing such trips often clash with unwelcomed obstacles: from drivers who do not show up or underperform, unable to communicate in English, to service providers inflexible to last minute changes and cancellations, providing vehicles that do not live up to expectations. Not to mention hidden charges that are not included when quoting services.
Travel managers of VIP clients are well aware that their passengers cannot afford to be late, take unnecessary detours, or not having the flexibility their busy schedules require. These are travelers for whom the slightest mistake can mean being late for a meeting, missing an important contract, or even starting a well-deserved vacation on the wrong foot and leaving a bad feeling for the rest of the trip. Every wasted second can mean major losses or being placed on the wrong side of a top account.
One of the most common situations that can lead to error is the lack of understanding of the customer’s needs. Communication is ultimately crucial: for example, when a European traveler goes to Asia and encounters a completely different cultural environment from his country of origin, or a busy North American manager must travel south to a LATAM location where neither the language nor the customs are the same, it is easy for misinterpretations to occur and for the service received to fall far short of his/her expectations.
What sets Drivania apart from other ground transportation solutions is our reliability. Our Customer Service Team, operating 24/7 all year long, is composed of a wide range of nationalities and has extensive experience offering the best possible service in both the regular and infrequent destinations, on all continents and time zones.
At Drivania we are pleased to have in our team professionals capable of understanding exactly the needs of our VIP clients, and to transfer those needs to the carefully selected team of chauffeurs who, in the end, will be the visible face of the service, and go beyond what is strictly necessary to make the experience obtained the best possible.
Our team is made up of a combination of highly committed young people and experienced professionals who know in detail the peculiarities of each destination, each type of service, and each VIP passenger. We benefit from having a wide range of nationalities, a multicultural and multilingual staff. Men and women working in a focused environment, accustomed to dealing with and managing the pressure that VIP clients put on their Business or Leisure Travel Managers. In segments as demanding and exclusive as Private Aviation, Business Travel, or Luxury Travel, this is not just an added factor. Rather, it is a basic necessity without which it would not be possible to achieve success.
For over 20 years, Drivania has been offering private chauffeured ground transportation for Business and Luxury Travel by combining an innovative technology platform, a network of the most experienced professional chauffeurs and a 24/7 multilingual Customer Service Team.
Trust Drivania. Trust your Instinct. Trust your Way.
